Getting started
Shared service or Dedicated Saible
Saible operates both. Dedicated is available on request: a Dedicated instance serves one organisation alone, in an account Saible owns.
| Shared service | Dedicated Saible | |
|---|---|---|
| Who it serves | Many organisations, each in its own database schema, in one Saible region. | One organisation alone. A second one cannot be created on it. |
| Who operates it | Saible. | Saible, in an AWS account Saible owns and opens for that customer alone. Never in the customer's own account. |
| Address | <your-organisation>.saible.ai | <your-organisation>.saible.ai, pointing at the instance and nothing else. |
| Region | Agreed on the call, set once, never moved. | The same: one region per instance. |
| Sent by Saible's mail service in the organisation's region. | Sent from the instance's own account. Until that account may send to any address, only addresses Saible has verified receive it. | |
| Demo data | Shown until the organisation has its own data, labelled Demo data. | Never shown. |
| Usage | Credits metered for the organisation. | Credits metered in the instance itself. |
- Find my organisation by emailFinds only an organisation that signs in through its own identity provider. Use the address name.
- Support access requestsThe admins' side is in place. No support identity exists in the instance yet to raise a request.
- The assistantNeeds Anthropic models enabled on Amazon Bedrock in the instance's account. Ask Saible whether yours is enabled.
- One view across instancesEach instance's metrics, alarms and logs stay in its own account.
- Usage sent to invoicingUsage is recorded in the instance. Nothing sends it to an invoice yet.
Steps
- 1The first admin signs in at <your-organisation>.saible.ai with the temporary password from the invitation, and chooses their own.
- 2Enrol an authenticator under Settings → Security before anything else.
- 3Invite a second admin under Settings → Roles & people. Two people approve an application or a policy change.
- 4Register the first application under Control → Registry and install a gateway. The gateway runs in your network either way.
For your agents
This topic is also documented as Agent Skills that your agents can load: dedicated-saible, getting-started, release-gate. Request them from Saible.